Administrative Health Coordinator

Mike Callaway Administrative/Clerical, Medical/Healthcare

Website Integrative Physical Medicine

Description:

Complete Care is a multi disciplinary practice serving patients who have been injured in auto accidents. Complete Care and its family of Practices are characterized by core competencies of cultural, clinical and operational Excellence. We strive to meet every patients’ individual needs with skillfulness and professionalism.

History- After witnessing a lack of proper assessment and support for patients that have been involved in an accident we saw a dire need in the community for clinics and doctors who would provide excellent evaluation and treatment of their injuries and the support needed to guide them through the process. This is what led to the family of practices that is Complete Care. Complete Care consists of Integrative Physical Medicine, Centers for Imaging, and Interventional Associates. Together they provide patients with immediate access to chiropractic care, physiotherapy, state of the art imaging, interventional pain management and orthopedic specialists.

Integrative Physical Medicine- IPM offers chiropractic care, physiotherapy, and comprehensive testing. In each clinic there is an experienced and trained staff eager to help. Our Chiropractic Physicians evaluate, treat, and make appropriate referrals for each patient. We have designated Case Managers who provide support and answer any questions. Our trained doctors and Chiropractic Assistants help each patient with their prescribed therapies and medical equipment. Each administrative staff member provides excellent customer service and a welcoming atmosphere.

Centers for Imaging- CFI is one of the most advanced MRI practices offering cutting edge technologies in a relaxed and caring atmosphere. CFI has MRI, Digital Motion X-ray, and DTI for the diagnosis of traumatic brain injuries. Our team of trained MRI technicians and experienced diagnostic radiologists strive to improve the healthcare experience for our patients by providing skilled execution and comprehensive review of all imaging.

Interventional Associates- IA was opened to provide expedient orthopedic evaluation and treatment that focuses on proper diagnosis and minimally invasive procedures including spine and extremity surgery. Our team includes an experienced spine surgeon, extremity surgeon and interventional pain management specialists. Our trained medical assistants help patients during any recommended procedures while our Case Managers provide support and explanation of any questions and billing inquires.

Administrative Health Coordinator- As our patients’ first point of contact, you’ll be the friendly face and voice of Complete Care, providing world class customer service, and patient support. We’ll rely on you to listen to our patients and use your real passion for customer service and patient care to meet their needs. We believe our individual skills, backgrounds, and passions help us pioneer a new kind of care that elevates the industry and keeps us moving forward. We’ll train you to be the best and provide the tools that you need to succeed. You will handle multi-line phones, while fielding inbound patient requests across multiple applications (EMR and Salesforce). You will make sure that the office is in top condition- keeping a clean and well organized space. You will need excellent verbal and written communication skills, as well as the ability to effectively prioritize and manage your time. We not only want you here to help assist requests, but more importantly to provide an incredible patient experience. The ideal candidate will be a self-motivated, multi-tasker, who is ambitious and detail oriented. If this sounds like you, you could be the next Administrative Health Coordinator with Complete Care.

Full-time position hours:

Monday: 8-11 AM and 3-6 PM

Tuesday: 12:30 – 7 PM

Wednesday: 8-11 AM and 3-6 PM

Thursday: 12:30 – 7 PM

Friday: 7 AM – 1 PM

We offer competitive compensation, comprehensive training and plenty of opportunities for advancement!

Benefits:

Great competitive compensation (higher then median salary in Central Florida)
Support from a group of seasoned professionals
Vacation time
Great hours
Comprehensive training course
Opportunity for advancement
Medical, Dental and Vision Insurance available
Ongoing communication and leadership training
Uniform Provided.

Requirements:

  • Constantly exceeds performance expectations
  • Works well and helps develop others
  • Possesses leadership qualities and the vision to execute
  • Must be a great problem solver
  • Must be easily flexible and not easily frustrated
  • Does not make excuses

To apply for this job please visit recruiting.paylocity.com.