Adoption Center Manager

Mike Callaway Management, Veterinary/Animal Care

Website SPCA Florida

SPCA Florida is committed to enriching the lives of people and pets in our community through a Network of Hope. We have been helping animals and their families for 40 years and are committed to serving our community through education, outreach, adoption and support services.

We are looking for an experienced manager, with at least 5 years of recent animal care experience in a shelter or similar animal care environment. In this position, you will lead our team and oversee the health and welfare of all the animals in our care. The Adoption Center Manager is responsible for the safe, humane, cost-effective and efficient operation of SPCA Florida’s animal-focused programs, including dog and cat care teams, foster program, population management, enrichment programs, and behavior & training program. The Adoption Center Manager provides leadership, oversight and long-range planning to ensure that all departments are operating at the highest standards of professional care. Budget controls, organization, accountability, and positive leadership are at the top of the list.

Candidates must be proficient in all media, including software systems, tracking, PetPoint, Donor Perfect, and Avimark. Ability to learn software systems is acceptable. The position demands a professional appearance and strong verbal and written skills. Must enjoy a fast paced environment and have the ability to motivate and inspire our team members.

Minimum Job Requirements:

  • Management experience in a non-profit animal welfare field.
  • AA Degree required; 4-year degree preferred.
  • Ability to make sound decisions, skills in mediating disputes and conflicts.
  • Demonstrated program management knowledge to include basic statistical methods, fiscal and budgeting practices and procedures, knowledge of local, state and federal regulations as they apply to an animal adoption environment.
  • Strong Knowledge in animal health and well-being to include nutrition, best practices, resources for information, knowledge of common animal diseases. Ability to identify animal species, breeds, ages, and sexes. Ability to identify signs of animal illnesses and injuries.
  • Ability to maintain strict confidentiality for all sensitive subjects pertaining to SPCA Florida.
  • Strong ethics, consistency, and fairness

Knowledge, Skills, and Abilities Required:

  • Ability to communicate effectively both in writing and orally with all employees and the public.
  • Excellent interpersonal skills; attention to detail.
  • Excellent supervisory skills.
  • Above average problem-solving skills.
  • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office applications and the Internet.
  • Ability to do basic math.
  • Must be self-motivated.
  • Must be well-organized.
  • Ability to handle multiple tasks simultaneously.
  • Ability to work in an ever-changing environment.

Duties and Responsibilities include, but are not limited to the following:

  • Makes daily inspection of the Center to ensure work is accomplished, animals are appropriately cared for and the facility is sanitary. Monitors safety compliance of staff and volunteers.
  • Maintains files, records, and statistics that include but are not limited to the animal population, adoption, euthanasia, spay and neuter, and incidents.
  • Prepares all worker assignments, schedules, and rosters.
  • Provides direction for the operation of the Center’s computer system and software programs.
  • Supervises incoming animals and adoptions and ensures that the public receives accurate information and consistently friendly service.
  • Takes control of tense situations with distraught or angry customers.
  • Responsible for final adoption approval.
  • Prepares budget, projection figures, program estimates, and payroll information.
  • Promotes consistent respect for employees, volunteers, and customers
  • Monitors revenue and expenses in relation to annual budget and regularly reviews and modifies procedures to maintain efficient yet effective service.
  • Monitors the general health of animals and ensures proper medical care
  • Relates staff concerns to a veterinarian regarding specific animals and ensures veterinary instructions are carried out.
  • Performs the duties of an animal care worker as needed. Works collaboratively with workers to achieve company goals.
  • Conducts and participates in meetings with staff to review procedures, discuss workplace issues and share ideas to improve animal care.
  • Meets with the Executive Director to develop long-range programs and regularly review policies and procedures.
  • Oversees all inventories and ordering of Center supplies and equipment and assures that appropriate quantity of all supplies are on hand at all times.
  • Regularly inspects Center property for needed repairs and maintenance and secures contractors as necessary to maintain buildings and grounds.
  • Contacts and negotiates with vendors.
  • Conducts employee reviews, interviews candidates for hire and coaches and mentors staff.
  • Remains current on animal care and control issues.
  • Develops and maintains cooperative working relationships with other community agencies and organizations.
  • Performs other duties as required and assigned.
  • Is a team player

We provide competitive experience-based pay, health insurance, continuing education, a retirement plan, and up to three weeks of paid vacation depending on longevity.

We are converting to a nonsmoking facility, so all applicants must be nonsmokers, have a valid driver’s license, reliable transportation, and proof of insurance. If you are looking for a career in animal welfare and want to make a difference, we want you!

We are an Equal Opportunity Employer and Drug-Free Work Place. Background checks and drug testing are required.

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