Deposit Operations Specialist (Money Services Team)

Mike Callaway Accounting/Finance/Banking

Website CenterState Bank

BASIC PURPOSE:

This position is responsible for, but not limited to, willingness to work in all areas of Deposit Operations, including but not limited to: Wire Department, account documentation, book keeping, research, account non-post, verification of proper authorization etc.

ESSENTIAL FUNCTIONS:

This position is expected to perform the specific duties, tasks, and
responsibilities as outlined below:

Daily Task as assigned dependent upon the Team on which you are placed

Provide Customer Service to all Branches

Answer CSS and Branch Questions with regard to Account Transactions, Debit Card issues, research, Holds, Stop Pays, New Accounts, and Wires

Ensure that the Bank’s policies and procedures, code of conduct, and regulatory guidelines are strictly complied with

Provide assistance to other employees by liaising with them through healthy and positive interactions

Be involved in performing marketing endeavors/efforts

Continuously update skills by participating in professional training

Seek opportunities to improve skills through cross-training offered by the Bank

All other tasks, responsibilities or duties, as directed by management

OTHER SKILLS/QUALIFICATIONS:

Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department

Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank

Must have good knowledge of business English, including spelling and punctuation

Must possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers

Must be well-organized, accurate, and attentive to detail

Must be cooperative and willing to assist coworkers and customers on a regular basis

Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others

Must possess excellent multi-tasking skills and be able to function well under pressure

Must be able to remain composed under pressure and respond to customer and coworker concerns regularly

Must have a keen eye for detail and follow instructions to the letter

Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times

ESSENTIAL PHYSICAL DEMANDS:

Must be able to remain seated or work standing in a confined area on a computer for a minimum of four (4) hours each work day

Must be able to constantly use hands and fingers to enter data through or on a computer or answer a phone throughout most of an eight (8) hour shift

Must be able to walk frequently throughout the day to obtain supplies from other areas in the Bank and to cover for other employees, on break or on lunch

Must be able to hear and communicate with coworkers and customers throughout the day

May need to lift up to 25 pounds one to two times a day to perform job

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position may require regular before/after normal business hours, or regular out-of-town travel.

WORK ENVIRONMENT:

Must be able to function in a professional, business office environment and act and dress appropriately for same, consistent with the Bank’s grooming and dress codes

Must demonstrate excellent interpersonal skills with customers and coworkers

Must be willing to function as a team member

Must be willing to demonstrate commitment to CenterState Bank’s mission and goals

MINIMUM QUALIFICATIONS:

High School diploma or equivalent

Excellent verbal and written communication skills

Computer Literate

Operations and/or Teller and CSS experience desired

Problem solver, resourceful, independent worker

Works at faster than average pace

Positive and exude a willingness to lead and excel within the Team and within Operations

Attentive to details, willingness to cross-train within the department

Organized, able to multi-task, flexible, good customer service

Confident, competitive, ability to provide clear and concise communication

Team Environment Oriented

These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed above are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.

CenterState complies with federal and state banking laws, such as the Bank Secrecy Act (BSA), USA PATRIOT Act, and other related anti-money laundering/anti-terrorist financing initiatives. The Bank has established a Bank Secrecy Act/Anti-Money Laundering/Office of Foreign Assets Control (BSA/AML/OFAC) Compliance Program and employees are expected to adhere to federal and state banking laws, as well as the Bank’s procedures and/or internal controls. The Bank will terminate the employment of employees who fail to comply with banking laws and/or the Bank’s
procedures/controls.

CenterState Bank is an equal opportunity employer and does not discriminate against applicants or employees on any unlawful basis, including race, color, religion, gender, sexual orientation, marital status, age, national origin, ancestry, gender identity, disability, genetic testing, service in the military, citizenship status or any other characteristics protected by federal, state or local law. CenterState also prohibits unlawful harassment of applicants/employees based on these protected categories.

CenterState complies with The Americans with Disabilities Act (“ADA”) and state and local disability laws and will provide reasonable accommodations to qualified individuals with disabilities, unless doing so will cause an undue hardship. The Bank encourages employees/applicants who believe they need reasonable accommodations to contact the Human Resources Department.

To apply for this job please visit workforcenow.adp.com.