Foster Care Coordinator

Mike Callaway Veterinary/Animal Care

Website SPCA Florida

The Foster Care Coordinator oversees the coordination of SPCA Florida’s Foster Care Program, assuring proper and humane care of the shelter animals while in foster care, supervision of foster families, necessary communication with other departments of the organization as it relates to the foster program, and other shelter operations task as assigned.

The Foster Care Coordinator will perform duties independently with minimal supervision, operating from specific and defined directions and instructions, all while advocating for SPCA Florida’s vision and mission of helping people and saving pets.

Essential Duties & Primary Job Functions:

  • Assist in coordinating and completing animal intakes.
  • Oversee, manage and develop day-to-day tasks of the Foster Care Program.
  • Provide excellent customer service to pet parents and potential fosters.
  • Match foster families with appropriate foster animals based on their skills and situation.
  • Assure that all foster volunteers receive the necessary training and support to perform their foster care responsibilities
  • Provide ongoing assistance, coaching, and moral support to foster families.
  • Respond to emails and phone calls from pet and foster parents within a timely manner on workdays.
  • Approve or deny foster applications in Adoption Center.
  • Actively recruit new foster families.
  • Maintain an organized, accessible list of foster families, availability, and contact information for all foster families.
  • Maintain foster files and documentation of foster applications.
  • Work directly with the Operations Manager to evaluate and identify animals that are candidates for the foster program.
  • Work directly with the Shelter Operations Manager to determine appropriate medical treatment needed for foster animals.
  • Report any foster family concerns to the appropriate staff member.
  • Schedule vaccines and medication pickup as needed with foster families.
  • Maintain and track supplies for foster program.
  • Oversee pick up and return of foster animals.

Proficiencies:

  • EXCELLENT CUSTOMER SERVICE SKILLS A MUST!
  • Ability to communicate and interact with the public, foster families, volunteers, and other staff in a positive and open manner.
  • Ability to multitask, work under pressure, and maintain a professional appearance and demeanor while on SPCA Florida campus and the general public.
  • Confidence and ability to work with felines and canines of varying sizes, weights, and temperaments.
  • Willing to learn how to properly prepare and administer vaccines and dewormer.
  • Willing to learn how to collect blood to perform Feline FIV/FeLV Combo and Canine 4DX tests.
  • Willing to learn how to properly scan for a microchip and aseptically insert microchips

Qualifications and Skills

  • High school diploma or equivalent. Prefer the completion of a two or four year veterinary technician program at an accredited college or university with computer training or experience.
  • Any acceptable combination of education, training and/or experience in a supervisory role helpful.
  • Ability to communicate with the public and co-workers in a professional, pleasant, courteous, tactful, and effective manner at all times.
  • Must be able to work independently and be self-motivated.
  • Must be in good physical and mental health and have the ability to perform prolonged strenuous physical activity, including lifting and carrying animals weighing up to 50 pounds for short distances with the help of fellow employees.
  • Knowledge of domestic animals including breeds, behavior, appropriate care and housing, common health problems and disease symptoms, in addition to handling techniques, is preferred but not required. An allergic condition that would be aggravated through exposure or contact with animals is a disqualification.
  • Ability to learn various breed identifications of dogs, cats, other domestic and wild animals.
  • The ability to deal with a diverse public on the telephone and in-person is required.
  • Ability to obtain Florida Euthanasia Certification.
  • Communicate effectively orally and in writing.
  • The ability to work compassionately with animals that may be fractious and possibly attempt to bite or scratch.
  • Excellent organizational skills; ability to prioritize and meet deadlines.
  • Computer skills in a Windows environment preferred including Word, Excel, PowerPoint, and PetPoint.

We are converting to a nonsmoking facility, therefore, no smoking allowed on campus, have a valid driver’s license, reliable transportation, and proof of insurance.

We offer competitive wages, benefits, and discounts on veterinary services and products (for your pet) along with a 403(b), PTO, and 6 (six) paid holidays. Salary is commensurate with experience.

We are an EOE and DFWP; background checks conducted.

If you are looking for a career in animal welfare and want to make a difference, we want you!

To apply for this job please visit newton.newtonsoftware.com.