Job Description Overview:
A private Hearing Healthcare practice is looking for an energetic and motivated individual to manage the front office and represent our practice.
•Regular outbound appointment setting calls to prospective patients
•Solicitation of referrals from patients that utilized the practice’s service
•Data entry and appointment scheduling using company scheduling protocols and internal scheduling database software;
•Order and maintain appropriate/approved office supplies;
•Manage petty cash account, execute routine bank deposits and credit transactions; •Minor hearing aid repair as requested
•Package and ship supplies, ear molds to clinics & main office;
•Greet all patients and obtain potential referrals. Understand current marketing promotions;
•Work directly with insurance companies to determine patient specific coverage and understand current HIPAA laws;
•Conduct credit application calls with vendors as needed.
•Minimum of 1 year of previous front office sales setting, medical setting a plus
•Ability to make high volume outbound appointment setting calls
•Proactive customer service and sales skills;
•Exceptional professionalism, strong verbal and written communication skills;
•Outstanding planning and organizational skills;
•Superior multi-tasking; time management discipline;
•Ability to work independently.
•High School Diploma or GED required, Associates degree preferred
We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status