Hotel – Public Area Attendant

Mike Callaway Food/Beverage/Hospitality

Website LEGOLAND Florida Resort

Do you want to work in a fun and energetic environment with the core value of having fun in everything you do? Then apply to work at LEGOLAND Florida Resort! Be a part of building long-term relationships at a world class destination. Here, you will work in an imagination land built for kids to take the lead and geared towards family fun! As the newest player in the theme park capital of the world, LEGOLAND would love to bring in your excitement and energy for becoming number one in the league!

LEGOLAND Florida Resort is looking for a Hotel –  Public Area Attendant to join the LEGOLAND Florida Resort Team.

About the Role:

Public Area is responsible for ensuring the highest level of overall cleaning services throughout the public areas in the Hotel in accordance with company policies and procedures. Create memorable Experiences by maintaining consistent high standards of service to guests and employees.  Responsible for the proper utilization of cleaning chemicals and cleaning equipment.  Assist with routine and special cleaning needs of the Hotel in a timely and efficient manner.

Scope & Responsibilities:

The Public Area Attendant keeps the Lobby and all Public Facilities (such as lobby restrooms, restaurant floor, the front desk, back of the house hallways and restrooms, the Front Desk and offices, etc.) in a neat and clean condition. The Housekeeping Attendant – Public Area promotes a positive image of the property to guests as well as addresses guest requests and problems in a professional, guest focused, and timely manner.

Physical Demands:

Finger dexterity sufficient to complete paperwork activities.

Visual acuity sufficient to read written materials, to complete paperwork activities Hearing sufficient to communicate with individuals in person and by telephone.

Occasional ascending or descending ladders, stairs and/or ramps.  Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time.

Work Environment:

Various inside and outside locations with varying temperatures and floor surfaces.

Other Requirements:

Must be willing to work flexible hours, including evenings,  and weekends to support Resort operations.

General knowledge of cleaning chemicals and their safety preferred.

Must be able to spend the majority of the shift walking, twisting, bending, pushing and pulling.

Job involves working:

  • Under variable temperature conditions
  • Under variable noise levels.
  • Around fumes and/or odor hazards.
  • Around dust and/or mite hazards.
  • Around chemicals.
  • Around bio-hazards.

About You:

Background and Experience:

  • Requires at least 1 year of Hotel experience in housekeeping operations.
  • Strong guest services skills.
  • Ability to follow instructions, detail-oriented, professional attitude is required.
  • Ability to work independently.
  • Exhibits patience, flexibility, and the ability to work effectively in a fast paced environment.
  • Excellent communication and organizational skills.
  • Strong interpersonal and problem solving abilities.

Education:

  • High School graduate or its equivalent highly desirable.
  • Previous experience as a Public Area Attendant highly desirable.
  • Training in environmental control, floor care, and operation of laundry equipment practices and procedures highly desirable.

About Us:

LEGOLAND Florida Resort is a 150-acre interactive theme park dedicated to families with children between the ages of 2 and 12. With more than 50 rides, shows, and attractions, and uniquely themed LEGOLAND Water Park, LEGOLAND Hotel, and LEGOLAND Beach Resort inspired by the LEGO and DUPLO brands, LEGOLAND is geared towards family fun!

LEGOLAND Florida Resort is part of Merlin Entertainments plc.  A business built on fun, Merlin is a global leader in location based, family entertainment. As Europe’s Number 1 and the world’s second-largest visitor attraction operator, Merlin now operates over 100 attractions, 15 hotels, and 6 holiday villages in 24 countries and across 4 continents.  Our aim is to deliver unique, memorable, and rewarding experiences to millions of visitors across our growing estate of the best known names in global leisure.

We know this is a great place to work, but don’t just take our word for it… click here to see us in action!