Night Ops Dept Supervisor

Mike Callaway Management, Retail

Website Lowe's

Position Summary

The Night Operations Dept Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, managing performance, and ensuring adequate department coverage at all times. The Night Operations Dept Supervisor has responsibility for planning, scheduling, monitoring, and successfully implementing all non-selling operations in the back-end of the store during the overnight shift (e.g., receiving and stocking inventory, assembling product, controlling freight flow, area recovery, delivery staging, etc.), facilitating the store s ability to provide a superior customer shopping experience and maximize sales and profitability. The Night Operations Dept Supervisor must keep management informed, delegate and follow-up on daily tasks, and maintain a clean, safe and secure work environment.

To be successful, the Night Operations Dept Supervisor must collaborate and communicate with other Department Supervisors and Assistant Store Managers to determine the most effective methods for meeting service and operations objectives and customer needs. In addition, the individual in this role must continuously drive efficiencies and be able to teach others the skills needed to maintain effective store operations. In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store, or serve as manager-on-duty (MOD).

Job Requirements

This is an hourly full time role generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store. Requires overnight shift availability. Requires physical ability to move large, bulky and/or heavy merchandise with or without a reasonable accommodation. Also requires physical ability to perform tasks that may require prolonged standing, sitting, and/or walking with or without a reasonable accommodation.

Minimum Qualifications

High School Diploma and 3 years of experience in a retail environment OR 5 years of experience in a retail environment

Experience providing direction or supervision to teams (with or without direct report responsibility)

Experience supporting or participating in the process of training, mentoring and developing associates

Experience working cross-functionally Strong working knowledge of Microsoft Office

Preferred Qualifications

Experience supporting front-end or back-end operations in a retail environment

Experience in customer service role

Experience in a leadership role with direct report responsibility

Experience working in the home improvement retail sector

Experience working in a fast paced, dynamic retail environment

Experience in key carrying role with manager-on-duty responsibilities

Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.)

To apply for this job please visit jobs.lowes.com.