Part Time Animal Control Representative

Mike Callaway Veterinary/Animal Care

Website Polk County Sheriff’s Office

Position Concept

The Part Time Animal Control Representative performs clerical and public contact work responding to inquiries and/or discussing county animal control information, services and ordinance requirements. The member performs clerical, fiscal and record keeping duties and tasks specific to the position.
The most important and essential job function of the position is attitude which includes the following: interacting positively and cooperating with co-workers, responding politely to customers, working as a team member, functioning under intense time pressure and responding in a positive manner to supervision.
The Part Time Animal Control Representative may perform other related duties and tasks, as required and shall have the physical, mental and emotional abilities to perform the essential job duties of the position.

Essential Functions

  • Screen incoming call
  • Perform data entry
  • Receive/review citizen complaints
  • Adopt to animal owner
  • Collect fees and reconcile accounts
  • Respond to court subpoenas
  • Refer cases appropriately
  • Complete/distribute forms/documents
  • Maintain files
  • Act as office receptionist
  • Issue animal licenses
  • Respond to telephone and visitor inquiries
  • Maintain training
  • Perform clerical duties as required

Education, Professional Certification or License

  • High School or GED
  • Valid Florida driver’s license preferred

Professional Experience

  • Demonstrated proficiency of keyboarding 35 words per minute with no more than 5 errors
  • Clerical office experience which include customer service and bookkeeping, accounting or a closely related field preferred
  • Trade school or college course work may be substituted for required experience

Environmental Conditions

  • Must be able to work shift work

Knowledge of

  • PCSO policy and procedure
  • Animal control services/requirements
  • Geographical area
  • Filing system
  • Office equipment
  • Various software
  • Adoption/redemption procedures
  • Animal Control Section policy/procedures
  • Radio codes/signals
  • Resources
  • Office supplies
  • Appropriate forms
  • Notary laws
  • Judicial procedures

Ability to

  • Read and write Englis
  • Operate office equipment
  • Read a map
  • Follow written/oral instructions
  • Operate dispatch
  • Provide exceptional customer service
  • Operate motor vehicle
  • Operate calculator
  • Recognize and count U.S. currency

Skills

  • Basic mathematica
  • Computer
  • Interpersonal
  • Telephone
  • Clerical
  • Analytical
  • Basic accounting
  • Organizational
  • Accounting
  • Keyboarding

Physical Requirements

  • Speak English understandabl
  • Manual dexterity
  • Ambulate independently
  • Lift/drag/carry 35 lbs.
  • Sit for long periods
  • Stand for long periods
  • See at normal range or with accommodation
  • Hear at normal level or with accommodation
  • No dyslexia

Other

  • *FCIC/NCIC: Florida Crime Information Center/National Crime Information Center
  • FDLE: Florida Department of Law Enforcement
Equal Employment Opportunity Employer M/F/D/V

To apply for this job please visit careers-polkcountysheriffsoffice.icims.com.