Service Worker II

Mike Callaway Maintenance/Facilities/Repair

Website City of Auburndale


Utility Billing Division

Public Utilities Department

MAJOR FUNCTIONSThis is semi-skilled manual work and involves completing water service work orders accurately and timely. Must be able to provide the public with policies and procedures concerning utility rate structures and program schedules while displaying extreme tact and courtesy. Works is performed under the direction of the Utility Billing Superintendent.

ESSENTIAL DUTIESResponsible for reading water meters, completing daily service requests, and installation/removal of water meters. Conversing with customers in the field may occur and will be done in a polite and informed manner. Will need to be able to identify different issues with meters or lines and report any safety concerns or signs of vandalism. Need to be able to operate various landscaping equipment (e.g., mower, tractor, edger, weed eater, hedge trimmer, saw). Be comfortable utilizing the City’s internal communication (radio) system. Will be required to perform other non-essential duties as needed.

KNOWLEDGEKnowledge of basic water distribution system installation and maintenance techniques, operation of landscaping equipment and grounds related tools and occupational hazards. Ability to work and communicate effectively with the public and with other employees is essential.

EDUCATIONGraduation from High School or G.E.D.

EXPERIENCEMust have a valid Florida Commercial Drivers License (Class B) required or must obtain within 90 days.

JOB LOCATIONPublic Utilities Department, 215 Main Street

WORK SCHEDULEMonday – Friday, 8:00 a.m. – 5:00 p.m.

Must be able to work evenings and weekends, as needed.

HIRING RATE$26,950 Annually

CLOSING DATEOpen Until Filled

Persons interested in this position should complete a City of Auburndale application and submit it to the Director of Public Utilities, 915 Charles Avenue. Applications may also be obtained and submitted online at The successful applicant will be required to pass a pre-employment physical and drug screening.

The City of Auburndale is a Drug-Free Workplace and an Equal Employment Opportunity Employer.

To apply for this job please visit